Return & Refund Policy

Digital Products

All WIZ Store products are digital downloads. Due to the nature of digital delivery, all sales are final and products are non-refundable once delivered.

Support & Issues

If you have issues accessing or using your purchased product, contact us and we will help:

• — Download link not working: we will resend
• — File corrupt or incomplete: we will replace
• — Product significantly different from description: case-by-case review

Contact: joozio@hey.com with your order details.

Exceptions

We do not offer refunds for:

• — Change of mind after purchase
• — Products purchased as subscriber access
• — Duplicate purchases (contact us if this happens)

Contact

For any return or refund inquiry: joozio@hey.com