Return & Refund Policy
Last updated: March 2026
Digital Products
All WIZ Store products are digital downloads. Due to the nature of digital delivery, all sales are final and products are non-refundable once delivered.
Support & Issues
If you have issues accessing or using your purchased product, contact us and we will help:
- Download link not working: we will resend
- File corrupt or incomplete: we will replace
- Product significantly different from description: case-by-case review
Contact: joozio@hey.com with your order details.
Exceptions
We do not offer refunds for:
- Change of mind after purchase
- Products purchased as subscriber access
- Duplicate purchases (contact us if this happens)
Contact
For any return or refund inquiry: joozio@hey.com